Shipping & Delivery Costs
We ship worldwide. If your country is not available in the shop’s selection, please contact us for a personalised quote:
E-mail: info@zauberfloete-mannheim.de
In most cases, the automatically generated invoice will display the correct shipping cost. However, in some instances higher shipping charges may apply due to the dimensions of a product. The reason is that the system calculates based only on weight, not on the physical size of items.
Unless otherwise agreed in individual cases, we ship using the safest and most cost-effective method available.
Shipping within Germany
The following shipping and packaging costs generally apply:
- 0–1 kg: €6.50
- 1–5 kg: €8.50
- 5–10 kg: €11.00
- 10–31 kg: €20.00
For orders under €25, we reserve the right to charge a small-order surcharge of €5.
Shipping is carried out depending on weight or size via DHL, UPS (liability up to €500), DPD (liability up to €520) or GLS (liability up to €750).
For goods with a value exceeding €500, we strongly recommend selecting an additional transport insurance. Without additional insurance, liability in the event of loss or damage is limited to the liability coverage of the respective shipping provider.
- Registered mail and additional insurance: charged at cost price
- Bulky goods and value shipments: charged at cost price
International Shipping
International shipping costs correspond to the domestic rates plus the additional country-specific costs (charged at cost price).
Important Notice:
We do not accept parcels sent “postage due” (freight collect).
